Al Ibrahim Gulf General Trading and Contracting Company ("IBR", "we", "us", "our") is committed to protecting your privacy and personal data. This policy explains how we collect, use, and protect information when you visit ibrgc.com/ or contact us.
1. Who We Are
Al Ibrahim Gulf General Trading and Contracting Company has been established in Kuwait since 2004. We provide integrated technology solutions including ERP, HR management, accounting, and point-of-sale systems for cooperative societies and enterprises across Kuwait and the Gulf region.
For any questions about this policy, please reach us via our Contact page.
2. Information We Collect
We only collect the following information when you contact us directly:
- Full name
- Phone number
- Email address
- Inquiry type and message content
We may also collect anonymous usage data (such as browser type, pages visited, and approximate visit duration) to improve the user experience. This data is never used to identify you personally.
3. How We Use Your Information
We use the information you provide solely for the following purposes:
- Responding to your inquiries and technical support requests
- Sending information about our services when requested
- Improving the quality of our services and digital platform
We will not use your data for any marketing purpose without your explicit consent.
4. Sharing Information with Third Parties
We do not sell or trade your personal data. We may share information only in the following cases:
- Technology service providers (e.g. email servers) operating under strict confidentiality agreements
- When required by Kuwaiti law or a court order
5. Data Security
We apply reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or modification. However, no system can guarantee complete security over the internet.
6. Cookies
Our site uses functional cookies only, such as saving your language preference (Arabic / English). We do not use any third-party advertising or tracking cookies.
You can disable cookies from your browser settings, though this may affect some site functionality.
7. Your Rights
You have the right at any time to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data from our records
- Withdraw your consent to data processing at any time
To exercise any of these rights, contact us via our Contact page and we will respond within 24 business hours.
8. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The date of the last update is shown at the top of this page. We encourage you to review it regularly.
9. Contact Us
If you have any questions about this Privacy Policy, we are happy to help:
- Company: Al Ibrahim Gulf General Trading and Contracting Company
- Location: Kuwait
- Working Hours: Sunday – Thursday, 8:30 AM – 4:30 PM
- Contact Form: Contact Us page